Refund Policy
Refund Policy
We want you to be completely satisfied with your purchase from Broken Beak Leather. If you are not entirely happy with your order, we're here to help.
Conditions of Return:
-
Eligibility for Return:
-
The buyer can return the item if they are not satisfied with it.
-
The item must be returned within 30 days of its delivery date.
-
-
-
Return Shipping Costs:
-
The buyer is responsible for all return shipping costs.
-
-
-
Condition of Returned Item:
-
The item must be returned in its original condition. If the item is not returned in its original condition, the buyer is not eligible for a refund. In such cases, the item will be returned to the buyer.
-
Refund Process:
Once we receive the returned item and verify that it meets the conditions stated above, we will process your refund. Please allow 1 - 2 weeks for the refund to be credited to your original method of payment.
How to Initiate a Return:
To initiate a return, please contact our customer service at brokenbeakleather@gmail.com to receive further instructions.